#TheArmchairShow – is an automotive podcast, motortrade radio & Youtube show, brought to you by our brilliant team here at Armchair Marketing.

The show’s sponsored by eBay Motors Group and includes future guest host appearances from industry influencers like Imperial Cars Operations Director, Neil Smith, Managing Director, Mike Bell and others.

Episode 2’s guests include:

Joel Combes, Sales and Marketing Director, Lawgistics (episode sponsor)
Darren Pengelly, Head of Marketing and Commercial Actions, Eurorepar Car Service (PSA)
Keith Jackman, Head of Marketing & CRM, Sandown Group
Matthew Cheyenne, Director Key Accounts, Rapid RTC

The shows topics were F.A.B – and included…

  • Embrace your customer reviews as part of your marketing plan.
  • Keep it simple and evolve on your success.
  • Get the right people in to manage the right channels.
  • How bad reviews hurt when you try hard to stop your standards slipping.